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This seminar provides you an overview of ISO 21001 Educational Organizations Management Systems and how you can deliver educational services effectively and efficiently.


Jul 31, 2019, 07:00


Jul 31, 2019, 11:30


Shah Alam, Malaysia

There is a constant need for educational organizations to evaluate the degree to which they meet the requirements of learners and other customers.

ISO 21001 Management Systems for Educational Organizations (EOMS) is a specific requirement for such an organization to demonstrate its ability to support the acquisition and development of competence through teaching, learning and research.


This standard assists educational organizations to establish the necessary policies and procedures to ensure their products and services are meeting the needs and requirements of learners, staff (teachers, employees) and other customers. It focuses on the specific interaction between these interested parties and the educational organization.


ISO 21001 is a stand-alone management system standard, aligned with other ISO management system standards (ISO 9001 etc) through the application of the high level structure. It can be applicable to all kinds of educational providers, regardless of type, size or method of delivery – such as pre-school, primary and secondary schools, colleges, universities, adult education, special education schools, training providers etc.


Join us at this seminar to learn from our experienced tutor and lead auditor on how to integrate the EOMS with existing ISO 9001 and local regulatory requirement in higher education institutions i.e. MQA quality assurance system of COPPA and COPIA.



By implementing an EOMS in your organization, you will be able to:

  • Deliver educational services effectively and efficiently
  • Provide more personalized learning experience, especially those with special education needs and distance learners
  • Enhance credibility of the organization
  • Encourage excellence and innovation


  • University, colleges, polytechnics, pre-school
  • Organization that provide training services 
  • Organization that provide educational products and services


  • Overview of ISO 21001 EOMS
  • Structure and Framework of EOMS
  • Benefits of Implementing EOMS

Fee: Complimentary seat for 2 pax per company

Seating is limited and available on a first-come, first-serve basis.


For more information on the seminar or to register, please contact SGS Academy at +603 7627 0080 or email